Contact us on 01604 968 820 
Consultants available 9:00 – 17:00, 
Monday – Friday UK Time.

Order fulfilment services for fast-growing brands

Optimise your order fulfilment process

Manage and optimise your fulfilment process in real-time with ControlPort - our award-winning, cloud-based software.

  1. Goods in: products barcodes, photos, dimensions and best-before dates are all captured
  2. Storage: inventory levels are updated in real-time and synced with your sales channels
  3. Order management: orders are retrieved automatically and can be easily amended
  4. Pick, pack and ship: with 99.999% accuracy rate and 98% same-day dispatch
  5. Tracking: live online status updates are provided for you and your customers
  6. Returns: customers initiate returns online, giving you data on the reasons for them

Built for innovators, by innovators

James and James started the company in 2010, when they couldn’t find a modern fulfilment service for the eCommerce business they ran.

10 years on - with a recent £11 million investment - we’re helping hundreds of online brands grow with our robust, scaleable service.


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James and James Fulfilment, Liliput Road, Brackmills, Northampton, NN4 7DT, UK

01604 968 820

Fulfilment for small, light, consumer goods

Click to call: 01604 968 820

Click to call: 01604 968 820

We’re continuing to operate to support retailers and consumers at this challenging time.

Speak to an expert

Join the UK retailers that trust James and James’s US fulfilment centre to grow their business. 

  • Hold stock in the Midwest to cut transatlantic shipping costs
  • Provide US customers 2-3 day delivery and simpler returns
  • Manage your US stock easily with our cloud-based platform
  • Get support from our UK-based client success team
  • Set up in the US with free advice from our expert team
Speak to an expert

Click to call: 01604 968 820

Need a US fulfilment centre to support your growth?

  • Active Minds chose James and James for US fulfilment
  • Managed 40 x increase in demand in 3 months
  • All orders delivered on time and error free

The ability of the US team to respond quickly to a huge spike in orders and meet our needs has been crucial to our success.

Greg Wilson, 
Head of Operations, Active Minds

  • Tailored Athlete integrates their Shopify store with James and James
  • Grew sales by an astonishing 2,500%
  • James and James’s software improved supply chain handling  

The key reason we switched to James and James was their US fulfilment centre and the international reach it has.

Harry Simonis, 
Founder, Tailored Athlete

Award-winning fulfilment services

  • James and James essential to Armadillo Merinos growth
  • A year-round choice for high performance
  • James and James give the reliability that NASA demands

We had an urgent order for 22 different size and style garments from NASA in Houston. James and James was able to deliver.

Andy Caughey
Co-founder, Armadillo Merino

  • Cambridge Mask Co manages peaks with James and James
  • Successfully met a 2,500% increase in demand
  • Masks shipped to individuals and large organisations

We sent 2,500+ orders to James and James’s US fulfilment centre in a single weekend. They hired extra staff to clear the back-log.

Christopher Dobbing, 
Founder, Cambridge Mask Co

Pick a US fulfilment service designed to delight your customers

Your customers expect fast, accurate and reliable order fulfilment, no matter where they are in the United States. 

We provide: 

  • Real-time order and shipping updates
  • 2-3 day shipping across North America 
  • Fully branded order fulfilment 
  • Robust data security to protect customer information 
  • A better experience for customers in the US
Speak to an expert