Contact us on 01604 968 820 
Consultants available 9:00 – 17:00, 
Monday – Friday UK Time.

Order fulfilment services for fast-growing brands

Pick an eCommerce fulfilment provider designed to delight your customers

Your customers expect fast, accurate and reliable order fulfilment, no matter where in the world they are. 

We provide: 

  • Real-time order and shipping updates
  • Fast international shipping 
  • Fully branded order fulfilment 
  • Robust data security to protect customer information 
  • A better experience for customers worldwide
Speak to an expert

Optimise your order fulfilment process

Manage and optimise your fulfilment process in real-time with ControlPort - our award-winning, cloud-based software.

  1. Goods in: products barcodes, photos, dimensions and best-before dates are all captured
  2. Storage: inventory levels are updated in real-time and synced with your sales channels
  3. Order management: orders are retrieved automatically and can be easily amended
  4. Pick, pack and ship: with 99.999% accuracy rate and 98% same-day dispatch
  5. Tracking: live online status updates are provided for you and your customers
  6. Returns: customers initiate returns online, giving you data on the reasons for them

Built for innovators, by innovators

James and James started the company in 2010, when they couldn’t find a modern fulfilment service for the eCommerce business they ran.

10 years on - with a recent £11 million investment - we’re helping hundreds of online brands grow with our robust, scaleable service.


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James and James Fulfilment, Rhosili Rd, Brackmills, Northampton, NN4 7JE, UK

01604 968 820

Fulfilment for small, light, consumer goods

Click to call: 01604 968 820

Click to call: 01604 968 820

Click to call: 01604 968 820

Speak to an expert

Join the online brands who trust James and James with their eCommerce fulfilment.

  • Designed for brands taking 300+ orders per month
  • Outsource warehousing, pick and pack, shipping and returns
  • Handle rapidly increasing order volumes more efficiently
  • Reclaim your time and reduce your costs
Speak to an expert

Click to call: 01604 968 820

Need an outsourced eCommerce fulfilment provider that helps your company grow?

  • SureFlap attains 96% customer satisfaction
  • Achieves a 68% profit increase
  • Utilised live reporting, order status updates and tracking information

James and James’s IT system is intuitive, exceptionally easy to use and the data retrieval is incredibly fast.

Andy Bank, 
Commercial Director, SureFlap

Award-winning fulfilment services

  • Protein Empire saves money and grows faster
  • Reduced wastage and improved customer experience
  • Grown 50% month-on-month since working with us

James and James Fulfilment provides everything required to run a growing eCommerce business successfully.

William Evans, 
Managing Director, Protein Empire

  • Cambridge Mask Co manages peaks with James and James
  • Successfully met a 2,500% increase in demand
  • Masks shipped to individuals and large organisations

James and James is an essential element in our ability to help the UK and international community respond to COVID-19.

Christopher Dobbing, 
Founder, Cambridge Mask Co

  • Hairstory has increased order volumes by five times 
  • Quick integration with shopping cart
  • Technology bridges the gap between the US and UK.

Having access to the software is really helpful. We can see the status of any order we need to check on.

Hailey Harn, 
Logistics Coordinator, Hairstory