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The World’s First Cloud-Based Fulfilment Company

We provide global fulfilment that gives eCom brands total visibility; so they can sell more products, keep more customers and grow on a global scale.

Discover total visibility

Our story

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How it all began

The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfilment partner that were capable of supporting their eCommerce honey business.

A fulfilment business was born

After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.

Continued growth

Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.

A growing team of over 250 talented employees, an international network of fulfilment centres and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.

Global capability

We have a global network of fulfilment centres that help our clients sell worldwide.

Find out more

Australia

Address:
J&J Global Fulfilment
Warehouse 3.1
221 Gooderham Road
Willawong QLD 4110
Australia

Contact Sales:
+44 (0)1604 968 820

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UK

Address:
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE

Contact Sales:
+44 (0)1604 968 820

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Venlo, EU

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Toronto, CA

Address:
J&J Global Fulfilment
Distribution & Warehousing Solutions (DWS)
1475 Courtneypark Dr. East, L5T 2R1
Mississauga

Contact Sales:
+44 (0)1604 968 820

Find out more

Columbus, US

Address:
J&J Global Fulfilment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Contact Sales:
+44 (0)1604 968 820

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Las Vegas, US

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Award-winning visibility

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

queens 2020
queens 2016
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Our mission is simple

“To challenge the industry, create change for the better and deliver 100 million orders to
happy customers”.

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We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.

See your future with clarity

Join an expert team of eCommerce and supply chain specialists. As part of our global team, you’ll work with top brands and get world-class training from day one. Wherever you see your future, let us help you get there.

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Case Studies

Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.

SureFlap achieves 96% customer satisfaction and 68% profit increase

Read case study

Fashion

Gandys

Gandys’ powerful brand story saw the brand go through rapid growth.

Read case study

Latest news & insights

eCommerce inventory management ensures that your stock levels are maintained at a balance that meets customer demand while maximising cash flow.

By selecting discreet shipping at checkout, customers are able to ensure that nobody can guess what’s inside, thanks to plain, unassuming packaging.

In a few short weeks, we’ll be officially cutting the ribbon on our brand new Canadian fulfilment centre. It’s an exciting time; not just for us, but also for our clients who have their own international growth ambitions.  Our Canadian…

In the fast-paced world of eCommerce, having a robust automated inventory management system is key to staying ahead of the competition.

Today, consumers expect their orders to arrive fast. Next-day delivery has become the norm for a lot of people, and same-day shipping has grown in popularity, too.

Delivery Duty Paid (DDP) shipping is where the seller takes all responsibility for fees and risks of shipping goods until they are delivered to an agreed place by the buyer and seller.

In the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever for businesses to try and squeeze every drop of value and efficiency out of their supply chain. In today’s article,…

Warehouse inventory management When starting out For new eCommerce businesses, managing inventory is fairly straightforward if you’re starting small. But, as your business grows, and you begin to introduce further SKUs, shopping channels, and potentially expand into new markets, your…

eCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and retention. Today, we take a look at some ways that any eCommerce business can improve their customer service offerings. Educate…

See

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the difference

for yourself

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Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

Speak to an expert