Terms And Conditions

All goods purchased from our site must be paid for in full before goods are despatched. We do not operate a 'cash on delivery' service. Delivery times quoted are per working day, & do not include Saturday, Sunday, or UK bank holidays. For example: If you place your order for next day delivery before 3.00pm on Friday, your order will be delivered on Monday.

Exceptions of sale

All credit card orders are thoroughly checked, we will not despatch any orders until we have verified the authenticity of the credit card details submitted.

Orders from outside the UK

We ship goods to all parts of the world, the delivery schedule for items sent outside the UK is:
Europe: Approx 3-7 working days (2 working day EXPRESS service available).
Rest of World: Approx 5-10 Working Days (3-4 working day EXPRESS service available).

Sales Tax Exemption

If you are ordering from a non EU member state country in Europe (including the Channel Islands), or from anywhere outside Europe, you are exempt from paying UK sales tax (V.A.T.). If the item you have ordered is subject to UK sales tax (this does not include steel toe industrial workwear), we will deduct the amount of sales tax from the item before it is shipped (exemption does not apply to postage).

Privacy Policy

Any personal information submitted to our company, whether it be by telephone, fax or internet e-mail, will not under any circumstances be shared or given to any third party company for the purposes of mass mailing, advertising, or any other form of contact. James & James Footwear will not use any information given by you to make contact with you, except in the case of order confirmation, advice of stock availability, or if you have subscribed to our mailing list.

Copyright Information

All website text, design, graphics, and the selection and arrangement thereof, and other material on this Website are copyright James & James Footwear except brand devices or otherwise indicated. All rights reserved. You are permitted to print or download extracts from this material for your personal use only. None of this material may be used for any commercial or public use. No part of the Website or any material appearing on the website may be reproduced or stored in or transmitted to any other web site or by any other media without the express permission of James & James Footwear. Any other use of the material and content of the website is strictly prohibited. You agree that you will not (and will not assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.